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She equates employee grumbling with admission of failure. Yes, I believe Google+ failed in the sense that it didn't make a dent in Facebook, which has got to have been a major goal. But Google+ did succeed in becoming the number-two social network in history in terms of engagement -- far more successful than the media's darling, Twitter. It's great that Lisa got sources on record giving us a tiny peek at what people might be saying inside Google. But the column goes off the rails by failing to question obviously false information that form the foundation of the article.
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